Support
Answers to common questions about Rootline. Can't find yours? Write to us at the bottom of the page.
How do I play?
Each turn is a year (or half a year, or two, if you change it in Settings). Spend your energy in the Activities tab and on the People tab, then tap Age up in the middle of the tab bar to live the year. Money moves such as saving, investing, buying a home or a car cost no energy.
What is energy, and how do I get more?
Energy is how much you can do in a year. It refills every time you age up. Exercise raises your fitness, and fitness raises your maximum energy. Courses and degrees in progress take a share of your energy each year until you graduate.
What happens when my character dies?
You get a biography with highlights, a score and the full story. If they had children, tap Continue the family and play on as one of them. They inherit a share of what was left.
Where are my lives saved? Can I move them to a new phone?
Everything is saved only on your iPhone. There is no account or cloud save. Your lives move to a new iPhone if you restore it from a backup of the old one.
How do I delete a life, or start over completely?
Open the menu (☰) and tap the bin next to a life. To delete everything, use Settings → Erase everything.
How do I turn off sounds or haptics?
In Settings there are switches for sound effects and haptics. Sound also follows your silent switch, and never stops your music.
Does it need an internet connection?
No. Rootline runs entirely on your iPhone and never goes online.
Does it have ads or in-app purchases?
No. Rootline is free, with no ads and nothing to buy.
What data does Rootline collect?
None. See the privacy policy.
Contact
Email lifetimesupport@crownerv.com. If something isn't working, include your iPhone model, your iOS version and the app version (shown in Settings → About). We usually reply within two working days.